Use Our Multi-Lingual Community Engagement Solution
Civita App is part of the 311 Mobile App suite, offering features like real-time notifications, website integration, work orders, multi-language support, and citizen engagement tools. Simplify issue reporting and stay connected!
Custom 311 Mobile App for Residents
Empower your community with a user-friendly mobile application designed specifically for your city. Residents can easily report issues, track service requests, and stay connected with city updates through an intuitive interface. The app streamlines communication between citizens and city departments, ensuring efficient issue resolution.
Dedicated City Employee Mobile App
Custom mobile application for city staff to manage work orders and service requests on the go. Employees can update status, add notes, attach photos, and coordinate with team members in real-time. This dedicated platform enhances workforce efficiency and reduces response times.
Real-time Notifications and Messaging
Keep everyone in the loop with instant updates and communications. Residents receive automatic notifications about their service requests, while city staff get immediate alerts about new assignments. The system enables seamless two-way communication between citizens and city departments.
Website Integration for Issue Reporting
Seamlessly integrate Civita’s reporting capabilities into your existing city website. Residents can report issues through multiple channels while maintaining a consistent user experience. This integration ensures accessibility and convenience for all community members.
Cloud-based Work Order Management
Centralized, cloud-based system for managing all service requests and work orders. Track, assign, and monitor tasks efficiently while maintaining a comprehensive history of all activities. The platform includes powerful tools for workflow automation and resource allocation.
Reporting & Analytics
Generate detailed insights into city operations with comprehensive reporting tools. Track key performance indicators, analyze trends, and make data-driven decisions. Custom dashboards provide real-time visibility into service delivery and operational efficiency.
Multi-Lingual Support
Break down language barriers with built-in support for multiple languages. Ensure all residents can access city services and information in their preferred language. The platform automatically detects user language preferences and provides appropriate translations.
ADA Compliant App
Ensure equal access to city services with our fully ADA-compliant mobile application. The app follows WCAG guidelines and includes features like screen reader support, adjustable text sizes, and high-contrast modes. Make digital city services accessible to all residents.