Making Community Engagement Effortless and Fun
Civita App helps cities of all sizes improve community engagement. It connects various information related to services, resources, and activities that the city has in multiple systems on one intuitive, easy-to-use solution.
Civita App is customizable, and can be branded with your city’s logo. It can also incorporate a look and feel that conveys best what your city represents.
Our features include 311-issue reporting, city news and social media feeds, event calendars, business directories, bill payment and information on parks and other city facilities.
Desktop Usage is Falling & Mobile App Usage is Rising, Especially for Millennials and Gen Z
Americans spend more time on their mobile phones than on desktops. This is even more pronounced when it comes to millennials and Gen Z. In 2017, internet users between the ages of 18 and 24 spent 66% of their digital media time using smartphone apps. Mobile apps present an effective avenue to reach community members, so why not engage them where they are?
Our Out-of-Box Solution is Affordable
and Quick to Implement
Our out-of-the-box solution is for both Android and iOS, and seamlessly integrates with existing systems. It is a cloud-based service to keep the footprint light on the user’s mobile device, and decreases implementation cost and time – 30 days to launch.
Why Choose Civita App?
Mobile apps present a new and effective avenue to reach community members, gather insights and opinions, connect them to local services and events, and explore points-of-interest with Bluetooth beacon technology.
Integrate with existing systems
Civita App integrates seamlessly with legacy systems to help exchange data between your existing internal systems, other third-party systems, social media sites, and the app.
Save money & improve efficiencies
Reduce calls and handling costs with our report-issue feature, work order and service portal. Automatically feed work orders into existing management systems, or work it in our dashboard.
Features & Benefits
- Engage your community in a meaningful way. Users have the ability to report issues, request services, and provide feedback and insight on important decisions.
- Our platform allows you to change designs and data displayed in the app.
311 / CRM
- 311 apps connect with residents, help reduce operating costs, and enable your staff to be more efficient and effective. The Civita App platform allows your staff to efficiently manage assignments, information, and internal communications to improve services whether they are at their desk or in the field.
- If your city already has an existing third-party solution, no problem. We integrate with most third-party solutions, and can easily develop integrations based on your requirements.
People & Information
- Make it easy for your community to find anything they need, from information about city council to details about city departments and programs.
Parks & Recreation
- Add in all relevant information about your parks and recreational facilities in the app, including opening hours, amenities, photos, and directions. Integrate it with event booking systems you may use.
Local Landmarks, Arts & Culture, Libraries & More…
- Add notification alerts so residents learn more about the city as they wander around and explore it. Add contact geo-tags and notifications, and connect other online and video content.
News & Social Media
- Keep your residents up to date with news by linking live feeds from social media sites like Facebook, Twitter, Instagram and YouTube, as well as RSS feeds from your website.
- Provide app users access to important dates and events. Our app can synchronize with your city calendar. App users are able to save events directly to their cell phone’s calendar.
- Send ‘instant’ messages to your residents, alerting them of news, events, city programs, road work and more. We also have geo-fencing tool for GPS location-based messaging.
Permits, Code Enforcement & Business Licenses
- Automate and streamline the process of opening cases, scheduling inspections, sending letters, recording violations, and documenting resolutions. Integrate with your existing systems.
- You can help promote your local economy. Add a directory for dining, shopping, and local businesses. Each establishment has the ability to enter deals and promos.
Connect With Your Other Systems
- We can help you connect to third-party services for specific city functions, such as flight schedules, employment opportunities, and bus routes. You can add responsive web pages to your app.
- Use your geographic information system (GIS) data and add custom maps and routes. Add trash pick-up routes, maps of libraries and other facilities, and maps to venues where city events are being held.
- City-specific forms can be designed and added to your app.
- Get feedback from your residents. You can also get crowdsourced data to aid in decision-making. Give citizens the ability to voice their opinions on important matters.
Interested? Get In Touch!