Maximize Citizen Engagement with Powerful Features for City Governments

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Civita App offers optional features like City AI Chatbot, Geofencing, and Check-in for city employees and service providers, helping communication, and location-based services. and boost engagement for better city management.

City Chatbot

AI-powered virtual assistant that provides instant responses to common resident queries. The chatbot handles routine questions, guides users through service requests, and provides 24/7 support. This feature reduces staff workload while improving resident satisfaction.

Smart QR Code Integration

Increase citywide engagement with dynamic QR codes that connect residents and visitors to services, information, and experiences — instantly. Place codes on signage, landmarks, and facilities to enable quick access to videos, maps, surveys, check-ins, and more. This feature boosts accessibility, supports tourism, and streamlines service delivery while providing valuable insights through engagement tracking.

Geofencing

Create virtual boundaries for enhanced location-based services and notifications. Target communications to specific neighborhoods, track service delivery zones, and manage location-specific issues effectively. This feature enables precise geographic targeting of city services.

Check-in

Enable secure location-based verification for city employees and service providers. Track event attendance, track fieldwork completion, verify service delivery locations and maintain accountability. The check-in system provides real-time visibility into workforce activities and service completion.

City Calendar

Centralized calendar system for managing and promoting city events, meetings, and important dates. Residents can easily view and set reminders for upcoming events, while staff can efficiently manage event schedules. The calendar integrates with notification systems for automated event reminders.

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